OldTrad Home Decor
What types of products do you offer?
We offer a wide range of home decor items and antiques including furniture, wall art, lighting, decorative accents, vintage collectibles, and more.
How do I place an order?
Ordering is simple! Just browse our website, select the items you love, add them to your cart, and proceed to checkout. Follow the prompts to complete your purchase.
Do you offer international shipping?
Yes, we ship internationally to many countries. Shipping costs and delivery times may vary depending on your location. You can find more information during the checkout process.
What payment methods do you accept?
We accept various payment methods including credit/debit cards, PayPal, PhonePe, Gpay, UPI, NetBanking and other secure online payment gateways.
Can I return or exchange an item?
Yes, we want you to be completely satisfied with your purchase. Please refer to our returns and exchanges policy for detailed instructions on how to initiate a return or exchange.
Do you offer gift wrapping or personalized messages?
Yes, we do offer gift wrapping services, you can include a personalized message with your order during the checkout process.
How can I track my order?
Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
Do you offer discounts or promotions?
Yes, we occasionally run promotions and offer discounts to our customers. Be sure to sign up for our newsletter and follow us on social media to stay updated on our latest deals and offers.
Are your products eco-friendly or sustainably sourced?
We strive to offer environmentally-friendly products whenever possible. While not all items may be explicitly labeled as eco-friendly, we prioritize sustainability in our sourcing practices.
How can I contact customer support?
If you have any questions, concerns, or need assistance, please don’t hesitate to contact our customer support team. You can reach us via email, phone, or through the contact form on our website. We’re here to help!
Antiques FAQ’s
Are your products authentic antiques?
Yes, we take pride in offering genuine antiques sourced from reputable dealers and collectors. Each item is thoroughly inspected for authenticity and quality on selected products.
How we can find antique products?
You can find products on www.oldtrad.com website and for further details contact us on customer support we will arrange video conference to show our products.
How can we see antique product on video conference?
You can see antique product on video conferencing by submitting 10 percent of payment of product and amount is refundable if cancelled.